Recognize that needs will change

In the weeks, months and years that follow a disaster, your community will move through several phases. Over time, residents will return to affected areas; homeowners and businesses will rebuild. Community needs have evolved since 2017, when the Tubbs Fire decimated Santa Rosa’s Coffey Park neighborhood. Those who visit your community for the first time […]

Coordinate with community partners

In the aftermath of a disaster, needs frequently exceed capacity, leadership is in high demand, and people must confront the reality that no one organization can do everything on their own. A more collective, community-based approach is needed – one that includes robust partnerships between community groups. Staff from the Tehama County distribute “grab-and-go” meals […]

Help library staff and volunteers heal

During disaster recovery, libraries should engage in routines, rituals and activities that encourage healing among staff and volunteers. Support should be offered not only to those who are personally affected, but to everyone who works in disaster recovery, said several NLS library leaders. “Whether you are affected by the fire or not, you are traumatized,” […]

Help the community heal

Disasters affect every person differently. During the recovery phase, community members may be eager to share their stories or may exhibit signs of post-traumatic stress. Sonoma County Library encouraged community members to contribute to a “gratitude tree” in each of its branches, following the 2017 Northern California wildfires Library leaders should anticipate a range of […]

Hold the space for recovery

The library’s role as a meeting place and community space may take on additional importance in the aftermath of a disaster. During recent wildfires, power shutoffs and snowstorms, libraries throughout Northern California have provided a safe haven for residents who are not able to return home. Following the 2019 Kincade Fire, which saw nearly 190,000 […]

Connect patrons with recovery tools, resources and supports

Following a disaster, community members need help from sources they trust. Butte County created a dedicated website with resources and supports for Camp Fire survivors. Patrons may come to the library for information on a wide range of recovery-related topics, including local resources, financial assistance, and insurance claims. They may need help navigating complex applications […]

Reopen library facilities

Once the immediate threat from a disaster has abated, reopening can begin. Depending on the type of disaster, libraries may need to contend with water, smoke or structural damage, downed trees or powerlines, and power outages. Library leaders may need to coordinate with city or county officials, as well as facilities, building and maintenance staff […]